
Learn best practice strategies for responsible service of gambling
This course is suitable for new entrants who require training in responsible gambling services. Provide Responsible Gambling Service is mandatory for every person working in a gaming area to have a current approved RGS certificate.
Course Duration
6 hours
Course Type
SoA
Commences
Thursday 11th August
Trainer
Debbie Naughtin
COURSE CONTENT:
This course provides essential skills if you are going to be involved in the sale and service of gambling activities in licensed premises. When you finish this course, you’ll be able to:
- Understand the law, codes of conduct and standards for Gaming operations
- Provide information and advice to customers about problem gambling and support services
- Instigate venue-initiated exclusion and maintain records
- Ensure that responsible gaming procedures are followed
You will be assessed on active participation in the classroom, including group activities, role-plays, question and answer, scenarios, as well as a written assessment.
CERTIFICATION:
Once the course has been completed, you will be issued with:
- Nationally Recognised Statement of Attainment for SITHGAM001 Provide responsible gambling services
- Interim certificate from NSW Department of Industry (which you can work with for 90 days until you obtain your NSW Competency Card which is valid for 5 years)

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$145.00
Funded | $0 |
Concession | $0 |
Unfunded | $145 |
Venue | Yarrawonga Mulwala Learning Centre |
On site – Contact us to arrange |