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Responsible service of alcohol

SITHFAB021

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Learn best practice strategies for responsible service of alcohol

This course will give you an understanding of the NSW and Victorian Liquor industry, benefits of responsible service and harm minimisation, duty of care and your legal responsibilities. and dealing with problem patrons. Learn all the skills and knowledge necessary to contribute to a safe and enjoyable environment in licensed premises.

Course Duration

6 hours

Course Type

SoA

Commences

Friday 28th June

Times

9:30 am
to 4:00 pm

Trainer

Keresten Williams
REQUIREMENTS:

You must be at least 17 years of age to complete this course.  Note that you will not be able to work in a licensed premises and serve alcohol until you are 18 years of age.

PATHWAYS:

Pathways might include employment as a bar steward or further study such as SITHGAM022 Provide responsible gambling services.

COURSE CONTENT:

This course is Nationally Accredited and applies to anyone working in NSW or Victoria where alcohol is sold or served, including all types of hospitality, tourism and events venues, packaged liquor outlets and wineries, breweries and distilleries.

The training is face-to-face and covers the following:

  • How to recognise and professionally deal with intoxicated customers and underage persons
  • Creation of safe and social atmospheres at venues
  • Liquor licensing requirements of staff

Compulsory Unit:

  • SITHFAB021 Provide responsible service of alcohol

ASSESSMENT:

You will be assessed on active participation in the class room, including group activities, role plays, question and answer, scenarios, as well as a written assessment.

CERTIFICATION:

Once the course has been completed, you will be issued with:

  • Nationally Recognised Statement of Attainment for SITHFAB021 Provide responsible service of alcohol
  • Interim certificate from NSW Department of Industry (which you can work with for 90 days until you obtain your NSW Competency Card which is valid for 5 years)
  • Official Victorian Commission for Gambling and Liquor Regulation certificate (valid for 3 years)
Nationally-Accreditef
$225.00
Funded
$225
Concession
$N/A
Unfunded
$N/A
Venue
Yarrawonga Mulwala Learning Centre
On site – Contact us to arrange