This pre-accredited course aims to improve the literacy and numeracy skills of learners not engaged in work or study. The course focuses on developing skills in learning, speaking, listening, reading, writing and numeracy whilst drawing on subject matter and materials from the healthcare sector.

Topics delivered in the course include but are not limited to:

• An introduction to the healthcare sector and entry level jobs
• Learning pathways and goals in healthcare
• Code of conduct in healthcare, duty of care and confidentiality requirements
• Communication skills including working with people from diverse backgrounds and providing customer service
• Hygiene and infection control
• Participate in workplace health and safety

Learners will experience a positive learning environment to improve their confidence in learning. Participation will also enhance learners’ employability skills through individual and group activities and online research requiring the development of intuitive skills, collaboration, planning, and problem solving.

Activities include guest speakers from the healthcare industry and a tour of a healthcare service to assist learners further understand pathways and job roles and consolidate learning.

Learning and employment goals are established and reviewed with close support of the trainer.