Student Information
We are committed to being resourceful, innovative and responsive in our delivery of training and services to the community.

YMCLC are contracted with the Victorian Government to deliver vocational training under the Skills First Program for eligible students. The Victorian Skills First Program provides Australian citizens and permanent residents the opportunity to access Government-funded qualifications. This funding makes vocational training cost effective and more accessible. The change to the eligibility requirements at the start of 2023 means that eligible applicants can access Victorian and Commonwealth government subsidised funding for courses at YMCLC, even though you may already hold qualifications at the same or higher level. Depending on your eligibility, location, previous qualifications or completed units of competency and individual circumstances at the time of enrolment, YMCLC will assist you to explore your funding options. To find out more about the Skills First Program from the Victorian Government click here to visit their website.
Please refer to our Fees and Charges for 2025 for details on the fees and costs for your qualification.
Under the Victorian Training Guarantee, a subsidised training place is guaranteed to eligible students. To be eligible, an individual must meet the following requirements:
Citizenship
- Be an Australian citizen; or
- Hold a permanent Visa; or
- Be a New Zealand citizen;
Physical location
You must be physically present in Victoria or in a designated border region while participating in training and assessment.
Course limits
Skills First funding is limited to:
- 2 courses at a time
- 2 courses in a year
Students who do not fall into the above categories, are not eligible and cannot be subsidised, however can still complete the training at a fee-for-service rate.
Students need to provide one of the following to prove citizenship or permanent residence:
Evidence of Citizenship:
- Australian or New Zealand Birth Certificate (not an extract)
- Current Australian or New Zealand Passport
- Australian or New Zealand Citizenship Certificate
- A current green Medicare card
- Australian certificate of registration by descent
Evidence of residency (if not a citizen):
- A current green Medicare Card
- Confirmation from the Visa Entitlement Verification Online (VEVO) system of permanent residence status and either a foreign passport or Immicard
AND if age is relevant to eligibility, one of the following:
- Current driver’s license or learner permit
- Proof of Age card
- A “Keypass” card
Enrolling in Certificate qualification/s may affect your future training options and eligibility for further government subsidised training under the Skills First Program.
Concessions on fees are available for Certificate IV level and below courses and skill sets. You will need to hold one of the following valid concession cards:
- Health Care Card
- Pensioner Concession Card
- Veteran’s Gold Card
You can also get a concession if you are a dependant spouse or a dependant child of a card holder.
This also applies if you are enrolled under the Asylum Seeker VET Program (even if you don’t have a concession card).
Aboriginal Access Fee Waiver
Aboriginal and Torres Strait Islander Victorians can do any VET qualification under Skills First without the cost of tuition fees. Students can get the Aboriginal Access fee waiver at any Skills First provider.
Funded Courses
The student tuition fees as published, are subject to change given individual circumstances at enrolment.
All courses
Places are limited, therefore, to secure a place in a course, the fees must be paid on enrolment, or a formal payment plan agreed to.
We reserve the right to cancel a course if minimum enrolments are not achieved.
Download our Schedule of Fees for 2025.
Yarrawonga Mulwala Community & Learning Centre are committed to your success. If at any time you are studying with us and you need advice or support, please speak to our Training Manager.
To support your studies with us, we can provide a range of support services, including:
- Flexible deadlines and scheduling
- Low-cost digital literacy classes to support digital skill development
- Special consideration for assessment due to problems with language, literacy or numeracy, a diagnosed disability, a medical condition, and/or ongoing personal circumstances
- Referral services providing links to a range of local and regional support services, including Services Australia, Mental Health & Wellbeing Local, and FoodShare
- Language, literacy, numeracy support
- Digital Skills support
- Student Support Meetings around welfare and guidance
- 1:1 tutoring sessions
Have you got your “Unique Student Identifier”?
From 1 January 2015, every student will need a Unique Student Identifier (USI) to obtain their certificate or qualification from their registered training organisation, when studying nationally recognised training in Australia.
A USI gives you access to your online USI account which will help keep all your training records together.
Forgotten your USI or not sure if you’ve already got one? Visit the usi.gov.au website to find or create your USI, or take a look at this video to learn more.
The consequences of not having a USI are as follows:
- You will not be eligible for financial assistance under the VET Student Loans Act 2016
- You will not be eligible to obtain an authenticated USI VET transcript (or an extract) of your training
- If you choose to get a USI in the future, your authenticated VET transcript will not include training undertaken while your exemption was in place
- You will not be eligible to be a Commonwealth supported student, or for HECS-HELP assistance or FEE-HELP assistance
- You will not be eligible for OS-HELP assistance
- You will not be eligible for SA-HELP assistance in relation to student services and amenities fees
The Pre-Enrolment Interview is conducted prior to the enrolment into your course of studies to ensure that the training and assessment provided by Yarrawonga Mulwala Community & Learning Centre (YMCLC) can meet the student’s individual needs and their host workplace requirements (if applicable). Before we make an offer of enrolment, YMCLC is required to conduct a review of a student’s current competencies, including assessing their language, literacy, numeracy and digital (LLND) skills, to enrol them in the most appropriate course to achieve their intended outcomes. The Pre-Enrolment Interview ensures that YMCLC:
- understands the student’s reasons for undertaking the course
- ensures the suitability of the training to the student’s
- understands the student’s current competencies and therefore provides opportunities for these to be assessed through Recognition of Prior Learning (RPL), Recognized Current Competency (RCC) and/or Credit Transfer (CT)
- ensures the student’s LLND skills suit the training and assessment strategies employed to deliver the course, and
- provides the relevant support required for the student to succeed in the course.
The information gathered from the Pre-Enrolment Interview and the LLND assessment will assist in determining your training and assessment needs. Please allow at least 1 ½ hours for the Pre-Enrolment Interview.
2024 Quality Indicator Data Report
2023 Quality Indicator Data Report
VRQA Registration Audit Report March 2012
Please refer to the below policies for information on a particular topic:
Cancellations and Refunds Policy
Child Safety & Wellbeing Policy
Yarrawonga Mulwala Community & Learning Centre utilise an online LLND Assessment platform called ‘LLN Robot’. The purpose of the LLND assessment is to confirm learning, reading, writing, oral communication, numeracy and digital skills. The aim of this assessment is to ensure that we confirm the learning needs of our participants prior to the commencement of the training. All Certificate course students must undertake a LLND Assessment prior to being formally accepted into the course. The LLND Assessment will be conducted as part of the pre-enrolment interview with potential students.
How do I enrol?
You can call us to speak to one of our friendly staff during opening hours, email us at [email protected], or submit an enquiry via our website. One of our staff members will get in touch with you. Some courses on this website can also be booked directly online.
Can I download the Student Handbook?
Yes you can download the 2025 Student Handbook by clicking here.
Can I complete the course faster?
Our courses have a set training plan, however you may be able to discuss a faster-paced option during your Pre-Enrolment Interview.
What does “blended learning” mean?
Blended learning means that both “on-campus” class attendance and online self-directed learning are required to complete your course.
What if I can’t attend my course?
In the event of illness or other events, please email us at [email protected] or call us on 03 5744 3911 to let us know you will not be able to attend your class.
How do I make a complaint?
We encourage you to speak to your Trainer or our Training Manager about any concerns that you may have in the first instance, and we will endeavour to resolve these with you.
If you would like to lodge a formal complaint, please address these in writing to the Executive Officer or visit the feedback page on our website.
What is Recognition of Prior Learning (RPL)?
Recognition of Prior Learning (RPL) is the formal recognition of knowledge, skills, attitude and expertise from previous work or life experience, for which a student may receive credit for a course of study or unit of competency. RPL requires a student to provide current, quality evidence to support their ability to perform to the relevant national standard. RPL is about recognising the ability to apply skills and knowledge in the workplace to the required standard, irrespective of how the learning occurred. RPL is another form of assessment.
How do I apply for Recognition of Prior Learning?
During the Pre-Enrolment Interview, we will discuss with potential students the option for RPL, giving them the option to take this pathway. If a potential student opts for RPL, they will receive detailed information regarding the process, evidence required and associated costs to enable them to meet the standard required by YMCLC. Please note that there are costs involved for the RPL pathway.
Where do I get a Unique Student Identifier (USI)?
Visit the USI website to get a USI.
If you have already completed any national recognised training since 1 January 2015, you may already have a USI. The above website will allow you to find your USI if you’ve forgotten it, or create a USI if you don’t already have one.
Which course suits me?
It’s important that you read the course information brochure (downloadable from our website) and see if it is of interest to you and will help you to meet your goals. During your pre-enrolment interview, our team will talk with you to help you understand what is involved and the opportunities that can come from study. They will also help you to understand the skills you will need to successfully complete the course, the learning materials you will need and any support that will help you to succeed.
Am I eligible for funding?
The Victorian Government offers funding for courses that are offered at YMCLC. Contact our friendly team for a no obligation chat about your situation, funding eligibility and current fees and prices.
What are your facilities like?
Our training rooms are set up to encourage co-operation and participation in the class. There is a kitchen available for student use with free tea and coffee, including a fridge, microwave and toasted sandwich maker for use.
How big are class sizes?
YMCLC offers a supportive class environment that encourages student involvement and participation. The average class size is between 8 to 12 students so that there is time for each student to receive direct support from our qualified trainers, while still catering for group learning.
What study options do you offer?
There are two options for studying with YMCLC:
Classroom Based – Trainers provide face to face learning, sharing in their vast industry experience and knowledge whilst also encouraging interactive and collaborative learning.
Traineeships – Several of our qualification courses allow for a traineeship to develop your skills whilst working. You will still attend the classroom one day per week, where our Trainers will provide face to face learning, and they will also visit you in the workplace several times throughout the period of your course.
Do you conduct student surveys?
YMCLC encourages feedback from students so that we can continually improve the experience you have with us. We conduct student surveys during training to collect student feedback and suggestions for improvements. Topics covered in these surveys relate to the enrolment process, the suitability of the location, resources and equipment, the quality of training, your trainer, and support services. The results of these surveys are reviewed and included in a continuous improvement plan where the team will take action on survey results and any feedback received. Government departments may also contact students to be part of a survey, audit or project in relation to your training. This provides feedback on the delivery of training across Victoria. These surveys are not mandatory and you can opt out of them.
How do I pay my fees?
We have several ways you can pay your fees:
- Direct bank transfer to:
- BSB
- Account Number
- Account Name
- Reference: Your name + name of course
- EFTPOS (at our Learning Centre)
- Cash payment
Have another question that you don’t see listed here?
Please call us on 03 5744 3911 or email us at [email protected] and we will be happy to help you.
Need Help?